Office Equipment Service & Maintenance
Office Equipment Service & Maintenance (OEM)
Are you looking to service and maintain your office equipment i.e. Photocopiers, Printers, shredders? We have experts that can help service and maintain your office equipment, they are all certified and equipped to handle the most difficult of equipment.
While IT equipment are usually sold with warranty and most warranties covers from about 3months, 6months, 9months, 1year, and at most 3 years depending on the equipment. However, in instances where the equipment develops faults while still under warranty, the vendor resolves the problem at no additional cost.
Once the warranty expires, it is advised that the user gets an equipment service maintenance expert; to avoid damage, prolong the life of equipment, and continued the use of equipment. The expert is called to repair, maintain and manage the equipment for a duration or period of time. Getting an expert might involve call-up services: which involves consulting an expert and calling for services for that day or a maintenance service contract agreement, which involves periodic or quarterly checks of equipment depending on customer preferences and conditions stated in contract terms.
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LOOKING TO GET A MAINTENANCE SERVICE CONTRACT?
Maintenance service contracts can be obtained from OEM partners or third-party providers (see MICROKERNEL TECHNOLOGIES LTD). There are two types of contracts preventive and corrective maintenance all of which are dependent on the type of coverage and length of the contract. When looking to obtain a maintenance service contract, it is important to take note of the advantages:
- Low maintenance prices
- All round Support for Users– all in a single contract
- Low costs on equipment parts and availability
- All round consulting and technical expertise
- Quality of service
- Multiple levels of technical expertise to cover all service needs
- Large warehouses of spare parts with immediate availability
The greatest benefit derived from the use of OEM service maintenance contracts is the reduction of operation costs. Most businesses incur expenses on the breakdown of equipment, spare parts, downtime of waiting on expert personnel, overuse, inadequate knowledge of equipment used, etc. Hardware and software are major investments in any business that needs to be handled properly with adequate care and maintenance. Let us help you experience peace of mind using our OEM maintenance service contract; guaranteed that your valuable assets will be promptly and accurately resolved with the utmost care and support. We provide the best coverage your business needs, bringing out your best quality work, whilst experiencing the least possible downtime.
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